These Terms of Service explain the rules that apply when you visit, browse, interact with, or purchase products through Qevnari™. Throughout these Terms, “Qevnari™,” “we,” “us,” and “our” refer to Shenzhen Make a Wish Technology Co., Ltd.

Our online store may be hosted and supported by Shopify and other service providers. By accessing or using this website, you agree to these Terms together with any policies referenced on the site, including our Privacy Policy, Shipping Policy, Return & Refund Policy, and Payment Information.

You may use our website only for lawful purposes and in accordance with these Terms. By making a purchase, you confirm that you are legally able to enter into a binding transaction under applicable laws.

You may be asked to provide accurate information when using certain parts of our Services, including name, email, billing, shipping, payment info, and contact details.

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for activity carried out through your account. Contact us promptly if you believe your account has been accessed without authorization.

Qevnari™ offers desk clocks and related products designed for everyday spaces. While we make reasonable efforts to present our products accurately, product appearance may vary slightly due to screen settings, lighting, display calibration, natural material variation, and manufacturing tolerances.

Products shown on our website may not always remain available. We reserve the right to discontinue a product, change available variations, adjust quantities, limit purchases, or update specifications for inventory, supply, safety, compliance, or operational reasons.

Submitting an order is a request to purchase products in your cart. An order is not fully accepted until payment is successfully processed and confirmed for fulfillment. We may refuse or cancel orders in limited circumstances (such as payment authorization failure, unavailable stock, pricing errors, or suspected fraud), issuing an appropriate refund if payment was collected.

Please review your order carefully before submitting. If you notice an error, contact us at service@qevnari.com (ideally within 12 hours) for cancellations or address changes. Once fulfillment begins, changes may no longer be possible.

Prices on Qevnari™ are displayed and processed in United States Dollars (USD) unless otherwise stated. Prices may not include shipping fees, customs duties, import taxes, or local taxes where applicable.

We may occasionally offer promotional pricing or discount codes subject to start/end dates, product restrictions, minimum purchase requirements, or geographic limits.

Available payment methods (PayPal, eligible cards, etc.) are shown during checkout. Payment processing is handled by third-party payment providers as detailed in our Payment Information page.

Orders are processed and shipped according to our Shipping Policy. Delivery estimates are not guaranteed arrival dates and may be affected by carrier delays, customs, weather, or public holidays.

Returns, refunds, exchanges, and defective-product claims are governed by our Return & Refund Policy. Please contact us before sending any product back and do not ship returns to our business registration address unless instructed.

All content presented through Qevnari™—including brand names, logos, product designs, website layout, text, photographs, and graphics—is protected by intellectual property laws and owned by or licensed to Qevnari™.

The Qevnari™ name, branding, logos, and visual identity may not be used in any way that suggests authorization, endorsement, partnership, or affiliation without prior permission.

Our website may provide access to third-party tools or features. Your use of such tools may be subject to the third-party provider's own terms and privacy practices.

Our Services may include external links provided for convenience. Qevnari™ does not control or guarantee external websites and is not responsible for their content or policies.

Our store uses Shopify technology to support website hosting, checkout, and commerce functionality. Purchases are transactions between you and Qevnari™; Shopify provides the technology platform.

Personal information collected through Qevnari™ is handled in accordance with our Privacy Policy and processed as necessary by authorized operational service providers.

By submitting reviews, feedback, or photos, you confirm you have the necessary rights. You must not submit unlawful, infringing, misleading, or malicious content. We reserve the right to remove non-compliant content.

We aim to keep information accurate, but occasional errors regarding pricing, descriptions, or availability may occur. We reserve the right to correct errors and update information when necessary.

You may not use Qevnari™ for unlawful, fraudulent, abusive, or harmful purposes, including transmitting malware, scraping in violation of laws, or attempting unauthorized system access.

We may suspend or restrict website access if we reasonably believe a user has violated these Terms, engaged in unlawful use, or created security/fraud risks.

Products are provided subject to warranties and protections required by applicable law. Nothing in these Terms removes mandatory consumer guarantees or statutory rights that cannot legally be excluded.

To the extent permitted by law, we do not guarantee uninterrupted or error-free website access due to maintenance, technical issues, or network problems.

To the extent permitted by law, Qevnari™ will not be responsible for indirect or consequential losses. Nothing in these Terms excludes liability for matters where doing so would be prohibited by law.

Where permitted by law, you agree to be responsible for claims resulting from your unlawful use of the Services or material breach of these Terms.

If any part of these Terms is determined to be unenforceable, the remaining provisions will continue to apply to the maximum extent permitted by law.

Failure by Qevnari™ to immediately enforce any provision does not constitute a permanent waiver of our right to enforce it later.

These Terms, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and Payment Information, constitute the entire agreement governing your use of Qevnari™ Services.

You may not transfer obligations under these Terms without permission. We may assign rights and obligations as part of a lawful corporate restructuring, merger, or acquisition.

These Terms are governed by the laws applicable to Shenzhen Make a Wish Technology Co., Ltd., subject to mandatory consumer protection laws in your local jurisdiction.

Section headings are provided for readability only and do not independently alter the legal meaning of the provisions.

We may revise these Terms from time to time to reflect operational or legal changes. The current version will always be published on this page.

If you have questions about these Terms of Service, please contact Qevnari™ Customer Support: