Privacy policy

Data Protection & Security

Privacy Policy

Last Updated: September 28, 2026

Corporate & Contact Information
Brand Name
Qevnari™
Legal Company Name
Shenzhen Make a Wish Technology Co., Ltd.
Unified Social Credit Code
91440300MAEF50RT2L
Legal Representative
Guan Linfeng
Business Address
Room 2304, Xinghe Times Building, Dalang North Road, Dalang Community, Dalang Subdistrict, Longhua District, Shenzhen, Guangdong Province, China
Customer Service Phone
Support Email
Support Hours
Monday – Friday (9:00 AM – 6:00 PM)

Data Protection

Secure Handling

Privacy Inquiries

service@qevnari.com

Store Platform

Shopify Infrastructure

Our Commitment to Privacy

At Qevnari™, we understand that privacy is an important part of shopping online. This Privacy Policy explains how we may collect, use, disclose, store, and otherwise process personal information when you visit our website, create an account, place an order, contact customer support, or interact with our online services.

It also explains certain choices and rights that may be available to you depending on where you live. By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We May Collect

The personal information we collect depends on how you interact with Qevnari™. You may provide information directly when you place an order, create an account, subscribe to marketing, contact support, request a return, submit a review, or complete checkout (including name, email, phone, billing/shipping addresses, and transaction details).

Payment Information: Payments are processed by third-party payment providers such as PayPal. Qevnari™ does not require customers to send complete payment card details by email, and sensitive credentials are handled by the payment provider.

2. Information Collected Automatically

When you visit our website, technical information may be collected automatically through cookies, pixels, analytics tools, or log files, including IP address, browser type, device type, operating system, approximate location, pages viewed, time spent, interactions, cart/checkout activity, and performance data.

3. How We Use Personal Information

We may use personal information for legitimate business purposes, including:

  • Order Processing: Fulfilling orders, confirming payments, arranging delivery, sending tracking info, and handling returns.
  • Customer Support: Responding to inquiries, investigating delivery issues, and resolving complaints.
  • Operations: Maintaining website functionality, analyzing performance, and improving customer experience.
  • Security & Fraud Prevention: Detecting suspicious transactions and protecting customer accounts.
  • Marketing: Sending updates, promotions, and brand news if opted in (you can unsubscribe at any time).

4. Legal Bases Where Applicable

Where required by law, we process personal information to fulfill a contract, based on your consent, for legitimate business interests, to comply with legal obligations, or to protect legal rights and prevent fraud.

5. Shopify and Our E-Commerce Platform

Our store is supported by Shopify, which provides technology for store functionality, checkout, and commerce infrastructure. Information provided through our website may be processed by Shopify in accordance with its privacy practices.

6. Cookies and Similar Technologies

We use cookies and similar technologies (strictly necessary, analytics/performance, preference, and advertising/marketing cookies) to operate and improve the website, support shopping carts, and secure user sessions.

7. Managing Cookies

You can manage cookies, delete stored data, or adjust browser privacy settings through your browser controls. Disabling essential cookies may affect cart, checkout, or login features.

8. Analytics and Advertising Partners

We may work with service providers such as Google, Meta (Facebook/Instagram), and Shopify to support analytics, advertising, marketing, and fraud prevention.

9. How We Share Personal Information

We may disclose personal information when necessary to service providers including payment processors, shipping carriers, fulfillment providers, hosting vendors, and government authorities where legally required.

10. Sale or Sharing of Personal Information

Qevnari™ does not sell personal information for money. However, certain privacy laws may classify cross-context behavioral advertising as "sharing." You may opt out of targeted advertising where applicable.

11. Your Privacy Choices

Depending on your location, you may have rights to request access, correction, deletion, restriction, or portability of your personal information. To submit a request, contact service@qevnari.com.

12. Global Privacy Control and Preference Signals

Where required by law and supported by our platform, recognized browser privacy preference signals such as Global Privacy Control are processed as opt-out requests.

13. California Privacy Information

California residents may have additional rights under CCPA/CPRA, including the right to know, delete, correct, and opt out of sharing. Requests may be sent to service@qevnari.com.

14. Do Not Track

Our response to browser "Do Not Track" settings depends on applicable law and supported website technologies.

15. International Data Transfers

Personal information may be transferred to and processed in countries other than your country of residence (including where our service providers and Shopify operate), subject to appropriate protective measures.

16. Data Retention

We retain personal information as long as necessary to fulfill orders, provide customer service, maintain accounting records, prevent fraud, and comply with legal obligations.

17. Information Security

We maintain reasonable technical and organizational safeguards to protect personal information against unauthorized access or loss, though absolute security online cannot be guaranteed.

18. Payment Security

Sensitive payment transactions are processed securely through authorized providers. Qevnari™ will never ask for complete credit card numbers or banking passwords via email.

19. Children’s Privacy

Qevnari™ is not intended for children under the legal age of consent. We do not knowingly collect personal information from minors.

20. Marketing Emails

You can unsubscribe from marketing emails at any time using the unsubscribe link in the email or by contacting service@qevnari.com.

21. Third-Party Websites

Our website may link to third-party sites whose privacy practices are governed by their own policies.

22. Data Breaches and Security Incidents

In the event of a security incident, we will assess the event and notify affected individuals and authorities where legally required.

23. Business Transfers

In the event of a merger, acquisition, or asset sale, personal information may be transferred as part of the transaction subject to applicable law.

24. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated revision date.

25. Correcting or Updating Your Information

To update or correct your personal information, you can edit your customer account settings or contact us at service@qevnari.com.

26. Contact Us About Privacy

If you have questions about this Privacy Policy or your personal data, please contact Qevnari™ Customer Support:

🔒 Qevnari™ Privacy & Data Support
Brand: Qevnari™
Operating Company: Shenzhen Make a Wish Technology Co., Ltd.
Email: service@qevnari.com
Phone: +86 19872828759
Business Hours: Monday – Friday (9:00 AM – 6:00 PM)

Qevnari™ — Time, Designed for Everyday Spaces.

© Qevnari™ — All Rights Reserved. Owned and operated by Shenzhen Make a Wish Technology Co., Ltd.

Room 2304, Xinghe Times Building, Dalang North Road, Dalang Community, Dalang Subdistrict, Longhua District, Shenzhen, Guangdong Province, China