Payment Information
Clear, convenient, and secure checkout options.
Encrypted Checkout
Secure & Protected
Payment Currency
USD ($)
Support Email
service@qevnari.com
Payment Options
At Qevnari™, we want the checkout process to be clear, convenient, and secure. The payment methods available for your order will be displayed during checkout before you complete your purchase.
Unless otherwise stated at checkout, transactions on our store are processed in United States Dollars (USD).
Paying with PayPal
If PayPal is available for your order, you may select it during checkout. After choosing PayPal, you will be transferred to PayPal’s secure payment environment to complete the transaction.
Depending on the payment options available in your region, you may be able to complete your purchase by signing in to your existing PayPal account or using an eligible debit or credit card through PayPal’s guest checkout option.
The availability of guest checkout is determined by PayPal and may vary depending on your country, device, account status, or other PayPal requirements. Your PayPal login information is handled directly by PayPal and is not provided to Qevnari™.
Paying with a Credit or Debit Card
Major credit and debit cards may also be available through our checkout. The exact card brands and payment options supported for your order will be shown on the checkout page.
When paying by card, please make sure that the information you enter is accurate, including cardholder name, card number, expiration date, security code, and billing address. Incorrect information may cause the payment to be delayed or declined.
How Card Payments Are Processed
Card transactions are processed through the secure payment services connected to our checkout system.
🔒 Security Note: Qevnari™ does not manually collect your complete card information, and we do not ask customers to send full payment card details by email or through customer support. Sensitive card information is handled by the relevant payment processor according to its own security standards.
Payment Authorization
Your bank, card issuer, or payment provider may perform additional verification before approving a transaction. Depending on your financial institution, you may be asked to complete an extra security step, such as a one-time verification code, billing information confirmation, cardholder authentication, or a bank security check.
These verification procedures are controlled by your payment provider rather than Qevnari™.
If Your Payment Is Declined
If a payment does not go through successfully, we recommend checking the details entered at checkout before attempting the transaction again. Common reasons for a declined transaction may include:
- Incorrect card information
- Insufficient available funds
- An expired card
- Billing information that does not match your bank records
- Online or international purchase restrictions
- Additional security verification required by your bank
If the issue continues, please contact your bank, card issuer, PayPal, or the applicable payment provider for more information.
Currency Conversion
Our store processes transactions in USD unless another currency is specifically shown during checkout. If your account is held in another currency, your bank or payment provider may automatically convert the transaction.
Any currency conversion rate, foreign transaction fee, or related banking charge is determined by your financial institution and is outside the control of Qevnari™.
Payment Security
Protecting customer payment information is important to us. Our checkout uses secure payment processing technology provided through authorized payment services.
For your protection, Qevnari™ will never ask you to provide the following by email:
- Your complete credit card number
- Your card security code
- Your PayPal password
- Your online banking password
Order Confirmation
After your payment has been successfully submitted and your order is accepted, an order confirmation will be sent to the email address provided during checkout. Please review your confirmation carefully.
If you believe a payment was completed but you did not receive an order confirmation, please contact us at service@qevnari.com with your name, checkout email, and order number. Please do not send full card details or security codes.
Payment Questions
If you have questions about the payment status of a Qevnari™ order, you can contact our customer support team:
💳 Qevnari™ Billing & Payment Support
Brand: Qevnari™
Operating Company: Shenzhen Make a Wish Technology Co., Ltd.
Email: service@qevnari.com
Phone: +86 19872828759
Business Hours: Monday – Friday (9:00 AM – 6:00 PM)
For questions involving bank authorization, card restrictions, exchange rates, or payment-provider account issues, your bank or payment provider will usually be able to provide the most accurate information.
Qevnari™ — Time, Designed for Everyday Spaces.